GSE Servicing Updates: Genworth Alignment

Servicing Bulletin 2020-2

Recently, the GSEs announced their position on Forbearance and Payment Deferral workout options for borrowers.  Genworth is aligning with the recent guidelines for servicing announced by Fannie Mae and Freddie Mac.

For all Genworth-insured loans, Servicers who follow the requirements of the Consumer Financial Protection Bureau’s Mortgage Servicing Rule and GSE Default Servicing Requirements will also be in compliance with Genworth servicing requirements. See details below regarding Genworth reporting and submission requirements for these workout options.

Questions? Our Homeowner Assistance Representatives are happy to help. Call us at 800 455.0871 or email us at

Read Servicing Bulletin 2020-2